FREQUENTLY ASKED QUESTIONS
When does the promotion start and end?
Do I need to be an Australian resident to enter this promotion?
This promotion is open to Australian residents.
How old do I need to be to enter?
Entry is open to people aged 18 years or over.
Where can I find a copy of the promotional terms and conditions?
Who can I speak to if I have any queries about the promotion?
Any questions you have about the Tic Tac product please contact Ferrero ConsumerCare on (+61) 1800 627 231 or consumercare.aus@ferrero.com (Monday to Friday from 8:00am – 6:00pm) or promotions@thecg.com.au for any questions about this promotion.
How do I enter the draw?
a. Purchase any 24g or 49g Tic Tac product in a single transaction from any Woolworths store nationally (“Qualifying Purchase”).
b. visit tictac.com/au/ and fill out and submit the online entry form, providing all other requested information.
c. Upload a copy of your Qualifying Purchase receipt;
d. Check the box consenting to personal information being stored and managed in accordance with the Privacy Act 1988 (Cth) and the Promoter’s privacy policy; and
e. Submit the fully completed online entry form.
How can I tell if my entry has been received?
You will receive an on-screen message confirming that your entry has been received. If you are a winner, you will receive an email confirming your win.
What are the Participating Stores?
The competition will run exclusively in all Woolworths stores in Australia (including Woolworths Metro and service stations, as well as online) that stock Tic Tac 24 gram or 49 gram packs.
Which Tic Tac products are included in the promotion?
All flavours of 24 gram or 49 gram packs that are available for purchase in Woolworths stores are included in the promotion.
I made a Tic Tac purchase and cannot register?
When do I need to claim my Prize by?
All Prizes must be claimed by 11am (AEST) on 29/05/24.
How will I receive my Prize and how long will it take to receive my prize?
Can I enter more than once on the same day?
Multiple entries permitted, subject to the following:
- only one (1) entry is permitted per Qualifying Purchase regardless of the number of Tic Tac products purchased in that transaction in excess of one (1);
- each entry must be submitted separately and in accordance with entry requirements; and
- a limit of one (1) prize per person applies (excluding SA residents).
Do I need to keep my receipt?
You must retain your promotional product receipt/s for all claims as proof of purchase.
Personal details – where do they go? Who sees them?
When is the unclaimed prize draw held?
A draw for any prize/s which are unclaimed by the Prize Claim Date (11:00am AEST on 29/05/24) may take place from amongst all non-winning entries at 12:00pm AEST on 29/05/24. You must ensure you keep your proof of purchase should you be a second draw winner.
How do I know if I have won in the unclaimed prize draw?
What is the prize?
Each valid winner will receive one (1) Woolworths Supermarket eGift Card valued at $250.00.
In addition, at the end of the promotion, the Promoter will also donate an amount of AUD$2,500.00 to Foodbank (ABN 22 056 422 407). The donation will be made as a single lump sum and no later than 07/05/24.
Can I redeem the prize for cash?
No, unfortunately this is not permitted.
What if I don’t use all of my voucher and there is a balance left-over?
Any remaining voucher balances cannot be awarded as cash and must either be spent where eligible or forfeited.
